Full-Service Video Conferencing

Video conferencing enables two sites to collaborate and have a virtual meeting face-to-face with participants at a distance. Cameras and microphones are used at both sites to send the pictures and sound of participants to each other in real time. The result is a meeting that can occur anywhere in the world.

We use special equipment that utilizes proven standards-based (H.323 and H.320) technology from a Polycom system connecting via the Internet (IP). Depending on remote capabilities, you can also send and receive native-resolution computer or other visuals simultaneously.

Some examples of uses are meetings, thesis defense, enrichment of your class with a guest speaker, and job interviews.

Academic Technology Services Video Conference Facilities

IT Academic Technology Services maintains and staffs three video conference rooms on the Newark campus that are available for the campus community to use.

Studio CPearson Hall 304 (Studio C)

Studio C is a seminar style lecture and video conference facility equipped with 26 seats, two of which are handicapped accessible. This room features:

  • Polycom VSX-8000 codec
  • Thirteen 15" XGA (1024 x 768) flat panel monitors on the student desks
  • Motorized height-adjustable lectern with laptop connections
  • Installed Windows PC with Microsoft Office 2010 and wired Internet connection
  • Touchscreen pen that works with Microsoft OneNote and Microsoft PowerPoint
  • 52" LCD display for instructor view of remote site
  • XGA (1024 x 768) LCD projector for participant view of remote site
  • Four technician controlled cameras
  • Thirteen Sure microphones on the student desks for discussion
  • VHS/DVD/CD playback capabilities
  • DVD recording of the conference available
  • WiFi enabled

324 Willard HallWillard Hall 324

Willard Hall 324 is a lecture and video conference facility equipped with 24 seats. This room features:

  • Polycom VSX-8000 codec
  • Power and Ethernet connections for student laptops
  • Motorized height-adjustable lectern with laptop connections
  • Installed Windows PC
  • Overhead document camera
  • XGA (1024 x 768) LCD projector for participant view of remote site
  • Four technician controlled cameras
  • Overhead microphone for student discussions
  • VHS/DVD/CD playback capabilities
  • DVD recording of the conference available
  • WiFi enabled

The Willard conference room is also available for Self-Service Videoconferencing

104 East Hall

East Hall 104

East Hall 104 is a smaller conference-room style facility suited for individual or small group video conferencing for up to 12 people. This room features:

  • Polycom ViewStation FX codec
  • Two XGA (1024 x 768) LCD projectors for simultaneous view of remote site and data visuals
  • Two desk-mounted microphones
  • Desk-mounted laptop connections for VGA, Eethernet, audio and power
  • VHS/DVD/CD playback capabilities
  • VHS recording of the conference available
  • WiFi enabled

Other facilities are available around the campus but are maintained separately by individual departments and colleges. IT Academic Technology Services does not schedule these facilities nor can we grant you permission to use these facilities. You should contact the department or college to obtain permission.

Remote site system requirements

When contacting the remote site or remote party, these are the system requirements that must be met.

  • Video conferencing system that supports H.323 (IP) or H.320 (ISDN) from vendors such as Polycom, Tandberg, Sony, etc.
  • At least 384 kilobits/sec bandwidth for ISDN (3 ISDN lines, less will work but image quality will suffer)
  • At least 512 kilobits/sec bandwidth for IP
  • At least one camera with pan, tilt and zoom (PTZ)
  • At least one microphone with the ability to mute
  • Speakers with adjustable volume
  • A technician on the remote site

We will be happy to coordinate system details with the technical contact at the remote site.

Some questions to think about before making a request.

Some things we'd like you to think about before making a request for a video conference.

  • How many participants will you have in the Newark site?
  • What presentation technologies will you need? (PowerPoint, document camera, etc)
  • Will you be showing any VHS or DVD videos or playing CD audio?
  • Do you want the event recorded?
    • VHS or DVD format?
    • How many copies? (The first one is free.)
    • How would you like it labeled?
  • Who will be the "moderator" of large discussions?
  • Where will the dominant speaker be located (Newark or remote site)?
  • Are there potential language barriers that will require translators to conduct a test?
  • Is there a time zone difference between the sites?

Costs

Video conferences are a viable alternative to travel for participants. With the ability to reach anyone in the world with connectivity, we're able to connect you with virtually anyone and save you on the cost of travel expenses.

At the University of Delaware, there are no facility or staff fees associated with a video conference for academic purposes. Please be prepared to provide the course ID and section number.

For grant-supported or non-academic video conferences, the rates are $175 internally (UD community) or $350 externally. This includes the studio rental, a full-time technician, the video conference, a DVD copy, and a video test prior to the conference.

When video conferencing with other parts of the world, remember the time difference in your requests. Academic Technology Services normal operating hours are Monday through Friday 8:00am - 5:00pm. Meetings outside these times are handled on an individual basis depending on staff availability and may incur additional overtime charges.

Scheduling Request

To schedule a conference, please fill out this form.

A test will be arranged before the conference date to ensure there are no technical problems.

Contact Us

If you have questions, feel free to contact us.


This page was last modified on November 11, 2013, 13:09.