Virtual Welcome Bar
IT Academic Technology Services staff are available to meet with you regarding your online and hybrid teaching needs.
Email or Zoom are the preferred methods of contact, see boxes below. The following resources may be helpful starting points.
- For strategies and tools to teach courses online, visit UD’s Teaching Online website.
- Getting started with Canvas, Zoom, or UD Capture? Take advantage of recorded workshops and tip sheets and tutorials.
- Have a question about a piece of technology? Extensive online help is available using the Help button available throughout Canvas, in the Zoom support center, and on the UD Capture FAQ page.
For student support: Students should contact the IT Support Center for technology assistance. Students can use the technology support resources at the Tech at UD site, email askIT@udel.edu, call (302) 831-6000, or submit a ticket.
Click here to visit online in Zoom:
Visit our email options page to select a recipient for your message. In your email, please submit as much info as possible, including full course identification (e.g., HIST401-011). Adding details and attaching screen shots is a big plus!
Zoom
Visit the Virtual Welcome Bar in Zoom. Use this web link or enter our meeting number in Zoom, 302 831 0640. You’ll be connected with a consultant. Bring your own coffee!
If needed, visit How to Update or Install Zoom.
Phone
During this period of remote work, you are strongly encouraged to contact us by email or visit us online in Zoom. Our phone number (302.831.0640) is unattended and can only take voicemail messages. You’ll receive a faster and more complete response through email or Zoom.